Frequently Asked Questions (FAQ's)
We've compiled the most important questions to help you understand our process,
avoid common mistakes, and get the best results when working with us. If you need
further assistance, contact us anytime.
Getting Started
Starting with us is simple! Send us your ideas, sketches, or references, and we’ll guide
you through fabric selection, customization, and production. Whether you're a startup
or an established brand, we tailor our approach to fit your needs.
To ensure a smooth process, we recommend having:
• A clear idea of your designs or styles.
• Any fabric preferences (we can guide you if unsure).
• Logos, labels, or branding details if applicable.
• An estimated order quantity.
If you don’t have everything ready, don’t worry! Our team can help rene your vision.
Our streamlined process is as follows:
1. Consultation & Design Finalization – Share your vision, and we’ll guide you on
materials and customization.
2. Sampling (Optional) – Get a prototype before bulk production.
3. Production – Once confirmed, we manufacture your pieces within 2-4 weeks
4. Quality Check & Shipping – We inspect and ship your order worldwide.
Ordering & Customization
We offer a wide selection of high-quality blanks with flexible MOQs
✔ 50 pieces per design for a single-color order
✔ 30 pieces per color for orders with two or more colors
Yes! We provide fully customizable blanks available in any Pantone color, with access
to over 3,000 shades to match your brand’s vision. Our customization options include:
✔ Fabric Type & Weight – Choose from heavyweight or lightweight materials based
on your product needs.
✔ Color Options – Any Pantone TCX color available to create unique, standout pieces.
✔ Branding & Customization – Full personalization with:
• Embroidery
• Screen printing
• Digital prints
• Other specialty finishes
Yes! We highly recommend ordering a sample to ensure the quality, fit, an
customization details before producing in large quantities.
Absolutely! We provide private label production with low MOQs starting at just 100
pieces, allowing you to develop custom apparel with your own branding. Our
services include:
✔ Custom hang tags
✔ Care & neck labels
✔ Fully customized packaging
✔ Transparent pricing with no hidden fees
We work closely with you to create the perfect product that aligns with your brand’s
identity, offering high-quality materials, premium finishes, and a smooth productio
process from start to finish
1. Send us your design and customization details.
2. Confirm fabric, colors, and branding elements
3. Approve the sample (if required).
4. Production begins once the order is finalized and payment is received.
Production & Timelines
Our standard production time is 2-4 weeks, depending on the complexity and order
size. This ensures you launch on time without unnecessary delays.
We understand how crucial timing is, especially for seasonal collections. Let us know
your deadline, and we’ll plan accordingly to ensure your order is ready exactly when
you need it.
Delays happen when manufacturers take on too many orders or prioritize big brands.
Unlike others, we never push your order back for larger clients. Our network ensures
dedicated production lines for your brand, keeping things on schedule.
Pricing & Payments
Pricing depends on fabric choice, customization level, and order size. We offer
transparent, fair pricing with no hidden fees.
Yes! We offer multiple payment methods, including bank transfers, credit cards, and
other secure payment solutions.
Absolutely not. We believe in transparent pricing, so what we quote is what you pay.
No unexpected costs.
Quality Control & Assurance
Every order goes through strict quality control:
✔ Fabric inspection before production
✔ Mid-production quality checks
✔ Final quality inspection before shipping
We ensure your products arrive exactly as expected—no surprises.
If any issue arises, we work immediately to resolve it by offering:
• Replacements or adjustments if something isn’t right.
• Dedicated customer support to ensure you get what you paid for.
Shipping & Delivery
Once production is completed, shipping usually takes:
• 2-5 days within Europe
• 5-10 days worldwide (depending on location)
Yes, we offer global shipping with trusted logistics partners.
We track all shipments and provide full transparency. If a delay happens, we work with
our shipping partners to resolve it as quickly as possible.
Customs regulations vary by country. We’ll provide the necessary documentation, but
any import duties are the buyer’s responsibility.
Scaling & Growth
Absolutely! Whether you start with 30 pieces or 30,000, we can scale your production
as your brand grows.
Yes! We love building long-term relationships with brands, ensuring consistent quality
and service as you expand.
We can gradually increase production volume based on your demand, helping you
scale smoothly without risks.
Sustainability & Ethical Manufacturing
Yes! We have eco-friendly and organic fabric options, including:
✔ Organic cotton
✔ Recycled polyester
✔ Bamboo fabrics
✔ Other sustainable textiles
Yes! All our production partners follow ethical labor practices, fair wages, and safe
working conditions
We help you select sustainable materials and responsible manufacturing practices to
create an eco-friendly brand.
Common Mistakes & How to Avoid Them
Some of the most common mistakes include:
- Choosing the wrong manufacturer
- Ignoring production timelines and missing seasonal launches
- Overpaying for low-quality samples
- Not testing products before mass production
- Work with a reliable manufacturer that prioritizes your orders.
- Plan ahead to meet seasonal collection deadlines.
- Start with small batch production (like our 30-piece MOQ) to minimize risks.
Many brands fail due to delays, poor quality, and bad partnerships. Success comes
from working with the right manufacturer who values your business and ensures ontime delivery with premium quality—exactly what we provide.